Arlington Jewelry & Pawn Pawn shop in Arlington Heights, IL

I visited my first pawn shop a couple of weeks ago, and it was a great experience. I went in to pawn some gold and wasn’t sure what to expect. When I returned this week, I had a few general questions about how gold is priced, how much it weighs, and what today’s rate is.

> Pawn Shop is unique in its own right, but this review is dedicated to Melissa. She is a genuinely kind person and a true customer service all-star. Melissa goes above and beyond to make sure you feel taken care of, heard, and—most importantly—valued as a customer. This store is not like the others.

I came in to have my watch resized. Every other place wanted to charge me 20+ dollars. Andy said he would do it for free. My particular watch was not a simple “push pin” design. Andy educated me that my watch was “stamped.” Stamped watches are a bit more complicated to operate on.

Hands down the best local pawn shop in the area. Everyone there is very knowledgeable and pleasant to work with! Especially Melissa! She was very patient and kind towards me. It wasn't just a transaction rather an experience she provided. The place is clean and well organized. Thank you all! I am very grateful!