Dan's Discount Jewelry & Pawn Pawn shop in Richmond, KY

I've had mostly good experiences but this store, with exception of maybe one or two and that was from previous employees or previous management. The new management and new employees now, as long as you pick up your ponds and have a good account history with them, they will always reload you the same amount of money…

Seth provided outstanding customer service from start to finish. He was professional, knowledgeable, patient, and genuinely cared about helping me resolve my issue. What stood out most was his willingness to go the extra mile to make sure everything was handled correctly rather than rushing through the process.

I went in on 3/21/2024 and bought a guitar and amp the staff was kind and price was right... However I went in with my black leather jacket and I laid it down to check out the guitars.. being over tired from my flights as visiting from out of State, I left it where the guitars are located.

Amazing customer service, knowledgeable staff, fair price on selling and also reasonable prices on items to find. Cody was exceptional to explain the process, store policies, and was a delight to work with in general. I will absolutely be back, even if it’s just to say hey and check out what’s new.