Family Jewelry & Loan Pawn shop in Waukegan, IL

A very pleasant experience. Jason was honest, knowledgeable, personable, efficent, fair and provided excellent customer service. I went in on my lunch break to sale a gold necklace that I had broken but could not be properly fixed. The entire transaction took no more than 10 minutes. Great Customer Service!!!

Fantastic store. Michael usually takes care of me. I have bought Apple products, iPads, ps4 you name it. They also have video games, and TVs, drum machines and more! Thanks so much!

I highly recommend people to come here to sell there old video games, mp3 players, blu ray players I got help from Jason the first time i went there and he was very patient with me. I managed to walk out of there with $300.

I've been to Family Jewelry & Loan back in 2017 and did an excellent job taking care of me. Fast forward to 2025 when I needed them again, Kayla H. and the gentleman with the long hair (my apologies for not addressing you the right way) have taken care of me in this situation.