GEM Pawnbrokers Pawn shop in Mt Vernon, NY

I had a great experience at Gem Pawnbrokers thanks to Isaiah and Natalie. They were incredibly kind, patient, and helpful throughout the entire process. They took the time to explain everything clearly and made me feel comfortable and respected. It’s rare to find customer service like this.

I love Gem I trust them and they are truly about getting you pawn items back to you.. Mon months go by very fast and before realizing you have lost track of time they are not about selling your jewelry they give you plenty of time and understanding when needed they truly care and will workout a plan that will work for…

Fast and efficient. I appreciate how patient, professional and kind the staff are. Isaiah and Natalie made my first time experience here such a smooth easy process and I hope I see them when I go back! :)

Just wow, I visited this establishment today. When I tell you, Isaiah & Natalie gave me optimal customer service, they both were very caring & sensitive to my needs, they both took the time out to explain all the details of the business I was handling there today. I would highly recommend visiting this establishment.