GEM Pawnbrokers Pawn shop in New York, NY

My experience with hector was very delightful. He took his time to explain the process and gave me honesty never tried to upsell me. He gave me the best deal I’ve had in years. He cares more about the customer having the item rather than just making a sell. He’s a great individual with a heart of gold.

Hector is the man who assisted me as soon as a step foot in the store said hello with a big smile! It was absolutely wonderful his energy! He’s very knowledgeable and patient. Took his time explaining the difference between pawning and selling. He impressed me. 😁 The store atmosphere was great very clean smelled great!

I had such a great experience at Gem Pawnbrokers, especially for my first time going! Brianny was so kind, welcoming, and helpful throughout the whole process. She made me feel comfortable, answered all of my questions, and was very patient with me. You can tell she genuinely cares about helping her customers.

Jessica and Ramiro are the best here , they are very welcoming and kind. I always come here when I need some extra cash and they also have great sales. If you need real gold and diamonds this is the place to go to. Fun fact , add a smart plan to you jewelry purchases to get a loan for 60% on the purchase you made.