Windy City Jewelry & Loan Pawn shop in Elgin, IL

I had an excellent experience at this second-hand store. From the moment I arrived, I was warmly welcomed, and the staff took the time to assist me and answer all my questions with patience and professionalism. (Chess, Candi, Mai) Awesome people I was able to find very high-quality items at really great prices.

I recently purchased a new watch and needed to have it resized. While searching for a local jewelry store, I decided to give Windy City Jewelry & Loan a try since it's close to my neighborhood. I wasn't sure if watch resizing was a service they offered, but I stopped in to ask.

I received exceptional service from Candi ! She was very friendly and knowledgeable about all the items I asked about, she’s very detail oriented and always goes above and beyond and THAT is the kind of sales etiquette people like me look for.

I love going to Windy City Jewelry & Loan. They always have something I’m looking for and their stock is always rotating. All of the staff are amazing and extremely helpful with my needs.